Path: Accounting > Post Charges > Pending Charges Review/Dispute
Line items display on this window once the Post Charges to Sub Ledger batch job runs. See Review/Dispute Batch Job Entry for details about assuring that the batch job will populate this window.
Reminder: In addition, all the settings specified in Review/Dispute Charges Admin Setup must be met before charges show up on this window. Only Users with Allow Dispute privileges are allowed to dispute a charge. The Users must also be allowed to review and dispute by Department. Look to Organization > Department / Accounts Tab-Users Subtab to verify that the User can review and dispute the charges for this department.
The Account View Subtab shows the same lines grouped by account number.
Click a number in the Order # column and view the Pending Cost Detail window to review the charge details. Click the Dispute or Close button on this popup window. Regardless of the button clicked, the line is marked as Reviewed on the Pending Charges Review/Dispute window.
NOTE: The fields on the Pending Charges Detail window are different based on the type of transaction.
You also have the option to click the Mark as Reviewed link on a line to change the status to Reviewed without viewing the details.
Whether you view pending costs first or click the Dispute link on the grid, the Dispute Comment field must be completed.