If a technician has completed a job but the work order cannot be closed pending other actions, use the Finished check box (Work Order Records / Task List–Task Subtab).
Path: Work Order > Labor > New or [line item]
If a technician is authorized to close work orders, he or she can do this in mobileTMA from the Labor window. However, technicians are not required to close their schedule line or an entire work order when they enter their time.
Before closing a work order, technicians can enter parts and other charges using Work Order > Parts or Work Order > Other Charges.
If a task or schedule line order is marked as closed, it is cleared from the handheld device at the next Data Sync data transfer. If there are no other tasks to complete, the work order is also closed in WebTMA.
If a work order is downloaded to the handheld device and later closed from WebTMA, the disposition depends on the user access assigned in WebTMA.
If a technician has completed a job but the work order cannot be closed pending other actions, use the Finished check box (Work Order Records / Task List–Task Subtab).