Job Errors in Posting Charges

This information applies exclusively to the Post Charges function.

The following types of transactions trigger a line in the error report:

• Missing charge, credit, or overage account numbers
• Insufficient funds
• Record is out-of-balance

As noted in How to Complete Post Charges Subtabs, Purchase Requisitions with a Delivery Date earlier than the Post Date do not post; however, this does not show up in the error report because it is not an accounting error.

When transactions are disqualified, the Status column indicates:

• Completed with Errors. The job was completed, but there are errors. You can review a list of the error lines and the cause of the error.
• Errored Out. The system attempted to run the job five times but encountered unrecoverable errors. The job was stopped.

In both cases, you must reschedule the job.

To review the errors found for line items when the job status is Completed with Errors:

1. Go to Admin > Batch Management > Batch Jobs.
2. Use the Batch Job Query window to list jobs for the date or range with a status of Completed with Errors.
3. Double-click a line item that was completed with errors.
4. Click the Next button on the Batch Job Entry popup window.
5. Click the Finish button on the second Batch Job Entry window.

   This opens a list of all line items with a message describing the cause of the error.

6. Use the list as a guide to make the needed corrections.
7. Click the Finish button to close the window.

Once you have corrected the errors, schedule a new Post Charges batch file to post these transaction lines.