Requestors

Path: Admin > User Management > Requestors

Requestor licenses give a user access to the Work Request windows. These are the same as Request Log and Request Log B windows in the full application. Users with a requestor login are allowed to submit requests from these windows. Personnel with Requestor logins do not have access to the full WebTMA application.

Records for those who are granted requestor status are set up using the Requestors window. Then, the WebTMA System Administrator assigns the login, role, grants preferences, privileges, and access or assigns a Group from Admin > User Management > Records.

You have several options for Requestor login. See Login without ID and Password to learn how to give requestors a special URL that does not require an ID and Password.The topic Limited Login for Requestors describes other windows that may be used by Requestors. WebTMA also supports LDAP authentication for requestors.

The information on the Requestors window is different from technician records. Although it includes details such as license, badge number, and address, it does not include personnel information such as pay rate and employment date.

If you use the Reservation and Rental modules, requestor information is automatically inserted in the Reservation and Rental windows when you complete the Requestor field on those windows.

WebTMA Enterprise users that have the CAFM module see an Action Menu link named Transfer History. This is used with the Move Manager functionality. When you click this link, the Transfer History window displays both old and new location details if the requestor has been involved in a move from one place to another.

See Also

Requestors Identity Tab Fields

Requestors Repair Centers Tab

Requestors Assigned Items Tab