Most users must complete the three Login fields to log in successfully using the URL and login information provided by their WebTMA System Administrator. This applies to all users who log in, including those with restricted login permission such as contractors.
If users forget their password, they can click the I forgot my password link. When they click the Submit button on the Forgotten Password window, WebTMA sends a new password to their e-mail address. If the user has no e-mail address, the message is sent to the Default Password Email address found in Admin > Client Info / Password Tab. The link applies to Admin, User, and Technician logins. Contractor and Requestor logins receive a message, "Feature not available for this login."
One exception to login requirements is the option for users and requestors who can log in without ID.
If you are an administrator who makes changes related to application setup and user access, your login and password give you access to the Admin menu. The windows available from this menu are used to control general information about your organization and how it uses WebTMA as well as Client Info, User Management, and other administrative tools.