If your organization chooses, you can purchase licenses for Technicians as well as Contractors.
A Technician login grants access to some of the Work Order windows including the Results Tab. If the Work Order window includes hyperlinks, the technician can view some of these records; however, the technician login limits available actions. The technician is only allowed to view, without modifying, some of the information related to his or her assigned work.
If appropriate, you can also grant the technician access to the Request for Quote (RFQ) window. Using a technician login, technicians that have rights to create an RFQ can only review their own requests.
The Contractor login allows contractors to post their charges. They have no other permissions within the software.