Path: Admin > Client Info / Preferences Tab
If you use the iServiceDesk (iSD) module, these fields apply.
iSD Server Name. Type the name of the server used for iSD. Only used within WebTMA when generating survey e-mails that include a link to iSD.
iSD Server Protocol. Use this field to select whether you want to use the http:// or https:// protocol when communicating with your iSD users.
iSD Server Port. Type the Server Port used for iSD. Only used within WebTMA when generating survey e-mails that include a link to iSD.
iSD Client Key. Used to authorize the connection similar to the Client Key on the Network Login page. Used to authorize the connection similar to the Client Key on the Network Login page.
iSD Allow Anonymous Users. Check if you allow users to use iSD with a common login.
iSD Anonymous User. Enter the common iSD login ID.
iSD Notification Address. Enter the address to which notices are sent. If the field is populated, an e-mail is automatically sent to the address whenever a work request is created in iSD.