Path: Admin > Client Info / Preferences Tab
Enable the SSL Connection. If your network setup requires a Secure Socket Layer, set the appropriate URL link so WebTMA can pass through your organization's security layer.
LDAP Login. Mark this check box if you use the LDAP login system.
Default LDAP setting for user import. Select the source if you use the user/requestor records created through the import web service.
Allow URL Login Access. This check box is used if you have a special class of users who do not need to log in to TMA. When this box is checked, requestors use a special URL, which does not require a Login ID or Password. See Login without ID and Password for information about the feature.
If the check box is clear, all WebTMA users must have a valid Login ID and Password for successful login.
This option has mixed compatibility if LDAP is also used. Some users can have this option and others can use LDAP; however, if the LDAP check box is marked on the User record, that person cannot use a URL Login.
Allow Remote Network Login. Mark this check box to use the remote login capabilities of WebTMA.
Remote Network Login Key. If you use remote login, enter the character string that is used when you configure settings outside WebTMA.
Prevent Automatic Session Timeout. Select 'Yes' to allow users' sessions to remain active until logout or until users close their browser. A similar setting on the User Management > Records / Preferences window can override this setting for individual users.
Allow New SSO User Access. Mark this check box to allow users that do not exist in WebTMA to connect if their SSO credentials are accepted. If the box is empty, only users that already exist in WebTMA can log in. If checked, unknown users are connected using rules for the role selected in the Default SSO User Settings. Rules are established for these roles in the Group window.
Max Password Attempts Before Lockout. Enter the maximum number of times a user can enter an incorrect password before they are locked out of the system. This applies to User, Vendor, Technician, and Requestor log in.
Time in Minutes to Lock User Out (0 for Indefinite). Enter the amount of time a User, Contractor, Technician, or Requestor is locked out of the system after entering an incorrect password for the defined number of times entered in the previous field.
Leave the field blank or type the number 0 (zero) to prevent further login and require another user with appropriate permission to clear the Locked Out check box on the User Management > Records / Identity Tab, Requestors / Identity Tab, Repair Center > Technician / Identity Tab, or Material > Vendors / Identity Tab in order to allow the person to log in again.