Path: Admin > Client Info / Preferences Tab
Time Zone. Select the time zone for the entire organization. In the database, all date-time fields on records created by users are stored as GMT (Greenwich Mean Time).
The application checks three hierarchy levels: User, Client Info, and default (U.S. Central Time zone). A time zone set for a User record has priority over the Client Info time zone.
Date Format. Select date format reflected in the application from the four options available: MM/dd/yyyy; dd/MM/yyyy; dd.MM.yyyy; or yyyy/MM/dd.
Location Hierarchy Start At. Click the down arrow in this field to set the highest level in the location hierarchy for your organization.
Default New Queries to Private. Mark this check box to make a custom browse query private by default. This setting restricts a custom query to the person who created it and reduces the list of named queries. By limiting queries to private, you reduce the query list available to general users. A shorter list also allows individuals to find their personal queries more easily. In conjunction with this option, you can mark the Admin > User Management > Records / Preferences Tab to enable the Create Private Queries Only check box. When marked, users cannot clear the Private check box when they create queries.
Free Form Status. Check this box to allow users to add unrestricted text to the Status field in various windows.
Hide Online Help. Mark this check box to remove the Help button from the WebTMA toolbar. Other online help options from the Help menu remain available.
Dispatcher Email. Add an e-mail address to this field if you want request responses sent from a particular e-mail address. The address in this field is used as the "From" address when either Request Log or Request Log B work requests are accepted or rejected.
MyPage Type. Select the type of MyPage display that meets your organization's need. The Classic option uses HTML 4.01, and the Modern option uses HTML 5. The Silverlight application is no longer actively supported by Microsoft and does not include an Export (to Excel) button. You can change the MyPage Type setting on individual User records and Technician records as well.
Remove Tutorials. When checked, the Tutorials pane is removed from the Action Menu. The same check box is available on the User Management / Preferences Tab, Requestors / Data Access-Preferences Subtab, Technician / User Access-Preferences Subtab, and Vendor / User Access-Preferences Subtab for contractors. If the Remove Tutorials setting on any of the other windows is different from the Client Info / Preferences, the other window settings take precedence over Client Info / Preferences.
Session Timeout. Enter the number of minutes (10 - 120) of inactivity before the logged-in user's session expires in WebTMA.
Work Week Start. By default, WebTMA uses Sunday as the first day of the week for search and report results. If your organization uses a different first day of the week, select it here. The setting affects query and Browse results when you search against This Week, Last Week, and Next Week.